Professional Certificate in Hospital Management

Elevate your leadership skills and drive excellence in hospital management with IMU’s Professional Certificate in Hospital Management. This comprehensive programme is designed to empower clinical and non-clinical hospital leaders with the expertise and insights for future-ready hospital management.

RM0.00

View HERE for the list.
Refer to the Programme Schedule for modules details
Refer to the Programme Schedule for modules details
Refer to the Programme Schedule for modules details
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Description

HOW
This programme will be delivered largely in-person with a mix of live online sessions.


WHEN
One full Saturday each month for 13 months – from February 2025 to March 2026.


WHERE

  • IMU University – Main Campus, Bukit Jalil
  • Executive Leadership Centre, IMU University – Technology Park Campus, Bukit Jalil
  • Partner Hospitals


REGISTRATION FEE

  • Graduate Trainee Programme Partner – 5 modules & below (RM1,700 / module)
  • Graduate Trainee Programme Partner – 6 modules & above: (RM1,445 / module)
  • Non- Graduate Trainee Programme Partner – Group (1-10 pax) – 5 modules & below (RM2,000 / module)*
  • Non- Graduate Trainee Programme Partner – Group (11pax & above) – 5 modules & below (RM1,700 / module)*
  • Non- Graduate Trainee Programme Partner – Group (1-10pax) – 6 modules & above (RM1,700 / module)*
  • Non- Graduate Trainee Programme Partner – Group (11pax & above) – 6 modules & above (RM1,445 / module)*

 

Please note that the registration fee is subject to change based on the final number of modules registered. We will notify all registrants of any adjustments prior to final confirmation.

*For Group Registration – Each participant is required to submit registration individually. Please note that the registration fee is subject to change based on the final number of participants (pax) and modules from the same organisation. In the event of any changes to the number of participants, the registration fee may be adjusted accordingly. We will notify all registrants of any adjustments prior to final confirmation.

Click here to view the list of our Graduate Trainees Programme Partners.

Programme Schedule

Programme Modules & Schedule (2025)

Module 8:
Service Transformation | 20 Sep 2025
Empower healthcare managers to enhance service excellence through the Service Profit Chain. Explore innovative approaches, tackle challenges, and improve quality to create value for patients and staff.

Module 9:
Managing Growth | 18 Oct 2025
Equip healthcare managers with tools to manage organisational growth, align strategies with goals, and navigate challenges like resource allocation and workforce expansion for sustainable success.

Module 10:
AI-Enhanced Productivity | 15 Nov 2025
Empowers healthcare managers to leverage Artificial Intelligence for enhanced workplace productivity and personal efficiency.

Module 11:
Risk Management | 6 Dec 2025
Provide healthcare managers with risk management principles focusing on quality control and governance. Learn to identify, assess, and mitigate risks to ensure patient safety, efficiency, and compliance while fostering a proactive risk-aware culture.

Module 12:
Competing in Healthcare | 17 Jan 2026
Equip healthcare managers with the skills to analyse competition, develop strategies, and build sustainable advantages through marketing, competitive analysis, and strategic planning.

Module 13:
Decision Making with Data | 7 Feb 2026
Equips healthcare workers with the knowledge and skills to make data-informed decisions in an increasingly complex and dynamic healthcare environment.

Programme Modules & Schedule (2026)

Module 1:
HR Skills for Healthcare Managers: Motivating for Individual and Team Performance | 7 Feb 2026
This module aims to equip healthcare managers with essential tools to enhance staff motivation and team performance. Participants will explore key concepts of motivation, effective job design, and goal-setting techniques while learning practical strategies to inspire and manage high-performing teams in dynamic healthcare environments.

Module 2:
The Values-Driven Leader | 4 Apr 2026
This module explores the critical role of values in shaping effective leadership within healthcare organisations. Participants will gain the skills to align organisational objectives with core values, build trust, and drive sustainable success by cultivating a positive and purposeful workplace.

Module 3:
Conflict to Consensus | Apr 2026
This module equips healthcare managers with the skills to navigate and resolve conflicts effectively. Participants will explore negotiation techniques, conflict resolution strategies, and decision-making frameworks tailored for healthcare settings. By the end of the module, managers will be able to turn challenging situations into opportunities for growth and improved team cohesion.

Module 4:
Personal Leadership Styles | May 2026
This module offers healthcare managers an exploration of leadership styles and how they impact team dynamics and organisational outcomes. Participants will learn to adapt their approach using situational leadership principles and effectively manage diverse personalities within their teams. Through self-reflection and practical tools, managers will develop a personalised leadership style that fosters collaboration and drives results in complex healthcare environments.

Module 5:
Understanding Finance in Healthcare | Jun 2026
This module demystifies financial management for healthcare managers, providing the knowledge and skills needed to align financial decisions with organisational KPIs. Participants will gain an understanding of key financial concepts, develop a results-driven mindset, and learn to make informed decisions that balance cost efficiency with quality care. By the end of the module, managers will be equipped to contribute effectively to their organisation’s financial sustainability.

Module 6:
Change Management | Jun 2026
This module prepares healthcare managers to effectively lead and navigate change within their organisations. Participants will learn strategies to cope with change, foster resilience, and communicate effectively to align teams with evolving goals. Through practical tools and real-world examples, managers will gain the confidence to manage transitions, minimise resistance, and create a culture that embraces innovation and adaptability.

Module 7:
Service Transformation | Jul 2026
This module empowers healthcare managers to drive service excellence by understanding and applying the principles of the Service Profit Chain. Drawing on examples and case studies from industries outside healthcare, participants will explore innovative approaches to service transformation. Using problem-solving methodologies, managers will learn to address challenges, enhance service quality, and create value for patients and staff alike.

Module 8:
Managing Growth | Aug 2026
This module equips healthcare managers with the tools and strategies to manage organisational growth effectively. Participants will explore the dynamics of scaling operations, aligning growth strategies with organisational goals, and navigating challenges such as resource allocation and workforce expansion. Through real-world examples and actionable insights, managers will learn to lead sustainable growth initiatives that drive long-term success.

Module 9:
Risk Management | Sep 2026
This module provides healthcare managers with a comprehensive understanding of risk management principles, focusing on quality control and governance. Participants will learn to identify, assess, and mitigate risks to ensure patient safety, operational efficiency, and regulatory compliance. Through practical tools and case studies, managers will develop strategies to create a proactive risk-aware culture within their organisations.

Module 10:
Competing in Healthcare | Oct 2026
This module equips healthcare managers with the skills to analyse competition, develop effective strategies, and position their organisations for success in a dynamic market. Participants will explore marketing principles, competitive analysis techniques, and strategic planning tailored to the healthcare industry. Through practical tools and case studies, managers will learn to differentiate their services and build sustainable competitive advantages.

Module 11:
Decision Making with Data | Nov 2026
This module equips healthcare workers with the knowledge and skills to make data-informed decisions in an increasingly complex and dynamic healthcare environment. Participants will explore the role of analytics and business intelligence in supporting strategic and operational decisions. Key topics include frameworks for decision support, types of business analytics (descriptive, predictive, and prescriptive), and an introduction to big data concepts and tools. Through practical applications, participants will learn how to interpret data, extract insights, and align them with evolving organisational and patient care goals.

Cancellation Policy
  1. Any cancellation of registration must be made in writing to the Secretariat of Professional Certificate in Hospital Management.
  2. A full refund of the registration fee for cancellations made at least 60 days before the course commencement.
  3. A 50% refund of the registration fee for cancellations made up to 30 days before the course commencement.
  4. A 30% refund of the registration fee for cancellations made up to 14 days before the course commencement.
  5. No refund of the registration fee for cancellations made within 14 days before the course commencement.
Declaration and Authorisation
  1. I confirm that the above information is correct and I will inform IMU when there is any change to this information.
  2. I have read, understood and consent to the processing of my personal data as set out in the enclosed Privacy Notice.